How to protect someone from scams and dangerous spending?

My mother has started buying useless things from TV and giving money to anyone who knocks on her door. I found receipts for amounts she doesn't remember paying. How do I protect her without taking away all her dignity?

Discovering that the person you care for is being exploited or losing money brings an enormous sense of helplessness. Wanting to protect them without treating them as incapable is a difficult balance, and your care is evident.

Why it happens

Dementia affects judgment, memory, and the ability to assess consequences. The person may not recognise a scam, forget payments, or repeat purchases. Salespeople and scammers take advantage of this very vulnerability.

Practical strategies

• Regularly review accounts and statements together and activate bank alerts via SMS for transactions.
• Limit access to large sums: a card with a low spending limit, little cash at home.
• Cancel subscriptions, teleshopping channels, and block calls from unknown numbers.
• Arrange with trusted neighbours to warn her if "salespeople" appear at the door.
• Consider, with legal support, the 'major accompanied' regime to protect assets.

What NOT to do

• Don't accuse her of "spending badly" or shame her for mistakes.
• Don't suddenly remove all financial autonomy without explanation.

When to seek professional help

If there are signs of fraud or abuse, consider legal support and the 'major accompanied' figure. In case of a crime, contact the authorities. Social Security (300 502 502) can provide guidance on support and protection.

"I only realised when the bank called. She had signed things she hadn't even read, she trusted everyone." — Anonymous Carer